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UK Delivery

Type of delivery

How much will it cost?

When can I expect it?

Standard Delivery

£3.95
FREE if you spend over £50

Within 5 working days

Next Working Day Delivery

£7.95

Providing you have ordered before 3.30pm, you will receive your goodies the very next working day* (this does not include Saturdays, Sundays or Bank Holidays)

Collect from Store

FREE

Once you have chosen your preferred store, a delivery date will be specified at the checkout. If you can't pick it up on that date - don't worry, we keep hold of it for 10 days afterwards - just pop in at a time that's convenient for you**

* Unfortunately we are unable to offer this service to customers in Northern Ireland, the Republic of Ireland, the Scottish Highlands, Inverness, Aberdeen, the Scilly Isles, the Channel Islands, British Isles and BFPO addresses

** Don't forget to print out your order confirmation and bring it along with you when you collect your order. This service is available in UK stores only (excludes concessions).

Please note we cannot deliver to BFPOs.

International Delivery

Deliveries outside of the UK are costed by region

Region

How much will it cost?

When can I expect it?

EU

£7

Within 7-10 working days

USA

£10

Within 7-10 working days

Japan

£35

Within 7-10 working days

Rest Of World

£20

Within 7-10 working days

Just to let you know…

Our products are shipped from the UK and sold on an unpaid Delivery Duty basis.

With this in mind, please be aware that you, or whoever the lucky recipient might be, may have to pay Import Duty or a Formal Customs Entry Fee upon, or prior to, delivery.

If you're unsure how this will affect the overall cost of your order, please check your Local Legislation rules.

Other useful information

We use five couriers to deliver our products, they are:
Royal Mail
DPD
DHL
UPS
Parcel Force

We will send you an email to confirm your order has been despatched, please call us if your order hasn’t arrived within the time specified.

Most of the time, we send all the items you've ordered in the same parcel. However, very rarely, we find we haven’t got something you’ve ordered. If this happens, we send the items that are available straight away, and post the other bits to you as soon as they become available again. Don't worry, we won't charge twice for postage, and we will call or email and tell you if this happens.

We are unable to split the delivery of an order between two addresses. We know our products make excellent gifts, so should you happen to be treating yourself and someone else, you can either place two separate orders online, or, alternatively, you can call our friendly contact centre team on 08450 262 440 (or +44 (0)1480 424 477 if you’re calling from outside the UK) who will be happy to help you with your order request.

The boring (but important) stuff

All our delivery dates are estimates and we cannot guarantee specific deadlines. Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries.

Saturdays, Sundays and all bank holidays are classed as non-working days.

Sadly, we do not deliver to PO Boxes, hotels or universities.

© 2014 Cath Kidston. All Rights Reserved