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LEGAL

** TOTE GWP T's & C's. The small print: Available in our UK & Ireland stores excluding outlets (Bicester Village, Kildare Village, Gunwharf Quays & St Neots). Also valid online at CATHKIDSTON.COM & via mail order. Promotion runs between 19th September and 26th October 2014 or while stocks last. Receive a free zip purse in green, red or stone mini dot print with the purchase of any large or small leather trim tote bag. For online orders, you will receive the coordinating purse to your Tote whilst stocks last. Limited to one free zip purse per order. There is no cash alternative, and the gift is non-negotiable, non-transferable and cannot be refunded. As the promoter, Cath Kidston Ltd. reserves the right to cancel or change this offer at any time, amend the T&C’s or refuse an individual’s participation. The promoter can be contacted at joinus@cathkidston.co.uk.

Jump to: Gift Cards | Student Discount | Counterfeiting | Privacy Policy | Terms & Conditions| Model Cancellation Instructions

*The tin of tea small print: Available to the London Selfridges concession only from Friday 25th – Sunday 27th July 2014. The £40 minimum spend can be used against sale items but cannot be used in conjunction with any other offer or promotion. There is no cash alternative, and the gift is non-negotiable, non-transferable and cannot be refunded. This promotion is limited to one tea in a tin per transaction and is only available while stocks last. As the promoter, Cath Kidston Ltd. reserves the right to cancel or change this offer at any time, amend the T&C’s or refuse an individual’s participation. The promoter can be contacted at joinus@cathkidston.co.uk.

Gift Card Terms & Conditions

Spending your gift card:

• Gift cards may be used to purchase goods in UK Cath Kidston stores, by mail-order or online at cathkidston.co.uk (subject to website terms and conditions)
• Gift cards cannot be spent in any of our concessions or stores outside of the UK
• The value of your purchases will be deducted from the balance on your card. No change will be given, however any remaining balance can be used for future purchases
• Gift cards may be used to purchase goods of a higher price than the amount on the gift card, but the difference must be paid by credit or debit card, or by cash
• You may check the balance on your gift card here, instore or by calling 08450 262 440. Please note that recent purchases may take up to 1 hour to show on your balance

General terms and conditions:

• Gift cards must be spent within one year from the date of issue. On expiry, any remaining balance will be lost
• Cath Kidston reserves the right to cancel a gift card if, in our sole discretion, we deem such action necessary
• Gift cards cannot be returned or refunded, except in accordance with your legal rights
• Lost, stolen or damaged cards cannot be replaced and you will lose any funds stored on them
• Gift cards have a maximum value limit of £500
• Where goods purchased with a gift card are subsequently returned in accordance with our return policy and a is refund requested, monies owing will be refunded in the form of a gift card, or refunded to the original method of payment
• Cath Kidston reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.
• Gift cards remain the property of Cath Kidston and are not a cheque guarantee, credit or charge card.

Student Discount Terms & Conditions Online and Instore

Online redemption with Unidays:

• Redeeming student discount online is easy, you will need to have been verified by Unidays – simply visit www.cathkidston.co.uk/t-unidays.aspx and click on the sign up button, once you have been validated and are signed in you can place an order using their unique code. 10% will be removed from all full price items purchased online at www.cathkidston.com.
•Cath Kidston reserves the right to cancel or change this offer at any time, amend the terms and conditions, and reserves the right to refuse an individual's participation in this offer.
•The 10% discount is non-transferable and cannot be exchanged for cash and cannot be used in conjunction with any other offer. Student 10% discount cannot be used on Sale or reduced items, Gift cards, Vintage, Digital wallpaper and made to measure services.
•Cath Kidston reserves the right to refuse any student ID online that it deems to be invalid or fraudulent.
•Student discount is not available through our call centre or our Bicester Village Outlet Shop, Gunwharf Quays Outlet Shop, St Neots Factory Shop, Kildare Village outlet shop or Heathrow terminal 4.

Returns:

Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. Please see our returns policy for more information and general returns FAQ's.

Redemption in stores:

•To redeem 10% student discount in stores students must present a valid student ID card, university or higher education card as proof of them being a student. Cath Kidston reserve the right to ask for further identification where deemed necessary.
•Cath Kidston accepts student discount cards from all students studying in the UK, Ireland, Denmark, Australia and New Zealand.
•Stores excluded – Student discount is not available through our call centre or our Bicester Village Outlet Shop, Gunwharf Quays Outlet Shop, St Neots Factory Shop, Kildare Village outlet shop or Heathrow terminal 4.
•Cath Kidston reserves the right to cancel or change this offer at any time, amend the terms and conditions, and reserves the right to refuse an individual's participation in this offer.
•The 10% discount is non-transferable and cannot be exchanged for cash and cannot be used in conjunction with any other offer. Student 10% discount cannot be used on Sale or reduced items, Gift cards, Vintage, Digital wallpaper and made to measure services.
•Cath Kidston reserves the right to refuse any student ID in stores that it deems to be invalid or fraudulent.

Returns:

Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. Please see our returns policy for more information and general returns FAQ's.

Counterfeiting

At Cath Kidston, we are totally committed to providing our customers with products of the highest quality. Each and every product is developed in-house to reflect our unique style and stay in keeping with our ethos. However, as our business has grown we have begun to see the emergence of counterfeit Cath Kidston products in the marketplace.

What are they?

These are items that are designed to imitate original Cath Kidston products; they may look very similar in appearance, and may even bear the Cath Kidston trademarks. However, they are often of inferior quality and they are not approved by us. These products are illegal; they are manufactured and sold by criminal gangs.

What is our policy on counterfeit products?

We are committed to the fight against counterfeits in order to protect our customers and our brand. We have a Brand Protection team dedicated to carrying out proactive research and working closely with Customs and Law Enforcement Authorities throughout the world, aiming to identify and remove these products from the marketplace. We are keen to demonstrate that we will not tolerate counterfeiting, and will actively take legal action against infringers. We are also working to remove unauthorised websites and auction site listings.

How can you avoid purchasing counterfeit products?

Please be aware that genuine Cath Kidston products can only be purchased:

• At one of our shops - click here to view our full store list

• Online at Cath Kidston UK, Cath Kidston USA, Cath Kidston EU & Cath Kidston Japan

• Through our mail order team on 08450 262 440

• From one of our authorised retailers

If you do see Cath Kidston products for sale on other websites and auction sites we cannot guarantee that these are genuine products. If you have any doubt about the legitimacy of a Cath Kidston product, please get in touch and we will be happy to advise you.

How you can help the fight against counterfeiting

As Cath Kidston customers you know our brand better than anybody. If you have any information about potential counterfeit Cath Kidston products we would really appreciate you getting in touch. Please email us at: brandprotection@cathkidston.co.uk so we can carry out further investigations.

Privacy Policy

When you provide us with personally identifiable information ("Personal Information") through this Website, we respect your privacy.

The purpose of this statement is to tell you what Personal Information we collect about you during your visit to this Website and what we do with that information. Your visit to www.cathkidston.co.uk and the sale of our goods to you via www.cathkidston.co.uk are subject to this Privacy Policy and our Terms and Conditions.

Access to your personal information

If you wish to access your Personal Information that you have submitted via the Website please visit "my account" page or email us at welovetolisten@cathkidston.co.uk.

Use of cookies

What are cookies and how do we use them?

Cookies are small files that are stored on your computer, handheld pc or mobile as you browse various web pages. At CathKidston.co.uk we use cookies to make sure that our site is easy to use and you can browse without experiencing any problems. For example, one of the most common uses of cookies is to keep track of what you place in your basket – without cookies enabled our website would not remember what you have asked it to do.

Cookies do not collect or store Personal Information (e.g. credit card details, name, address etc.), and we do not use cookies in combination with your Personal Information.

If you want to buy products on our website, you will need to have cookies enabled within your internet browser. Your computer will automatically do this for you, and you don't need to change anything for this to happen. You can disable cookies by changing your browser settings to reject cookies; click here to find out how to disable/enable cookies. You will not be able to shop on our website if you disable cookies.

Which cookies are used on CathKidston.co.uk?

Two types of cookies are used on this Website: session cookies and persistent cookies.

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website. We use session cookies:

(a) to track the number of visits to the Website

(b) to compile anonymous statistics that allow us to understand how users use our Website such as details of the pages visited per session on the Website and the number of return visits to the Website (we cannot identify you personally in this way)

(c) to enable basic personalisation of the Website

(d) to keep track of your current shopping session so that you may retrieve your shopping basket at any time

(e) within the user ID sign in session for security

(f) to remember if a user has signed out

Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We use one persistent cookie which is stored to enable the Website to determine whether you have been here and signed in previously. This helps to authenticate you as a registered user, giving you access to your user profile and certain otherwise inaccessible areas of the Website.

We have listed below the cookies that are currently active on CathKidston.co.uk, and we have also provided information on what these cookies do.

 

Cookie Name

 

Type

 

What does this cookie do?

ASP.NET_SessionId

Session

This cookie is a session ID - A piece of data used in network communications to identify a unique session.

ASPDNSFGUID

Session

This cookie is a session ID - A piece of data used in network communications to identify a unique session.

SectionFilterID

Persistent

Created when there is a requirement for the website to only show products that are categorised a certain product section throughout the site.

LastViewedEntityInstanceName

Persistent

Name of the last type of category page viewed on the site, i.e. 'Clothing'. This information is used to determine the breadcrumb when navigating from a type of category page to a product page.

LastViewedEntityInstanceID

Persistent

Unique Identifier for the name of the last type of category page viewed on the site. This information is used to determine the breadcrumb when navigating from a type of category page to a product page.

LastViewedEntityName

Persistent

Name of the last type of category page viewed on the site, i.e. Category, Genre, Manufacturer. This information is used to determine the breadcrumb when navigating from a type of category page to a product page.

SkinID

Persistent

The unique identifier for the presentation layer being shown to the customer. This information is used to deliver different presentation layers of the site based on configuration, such as a mobile or facebook store specific presentation layer.

SectionFilterID

Persistent

Created when there is a requirement for the website to only show products that are categorised a certain product section throughout the site.

AffiliateID

Persistent

The unique identifier for the affiliate that forwarded the customer to the site. This is used to determine the presentation layer for the visitor and will associate the value of a completed basket with the affiliate.

 

utma; utmb; utmc; utmx; utmx_k_243743964; utmxx; utmz

 

 

Persistent

These cookies are used for Google Analytics tracking. It does not use any customer information.

peerius_rid, peerius_ct;
peerius_sess;
peerius_user

 

Session & Persistent

These cookies are used to show you products you might like, based on the products you have looked at.

ARPTH; BIGipServerprod-c5a-prr-http(s);

 

Persistent

These cookies are used to manage our Review and Ratings content.

Please note that if you decide to 'share' content from our website with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Collection of information

We do not collect Personal Information about you, except when you provide it to us. When you submit your Personal Information on www.cathkidston.co.uk, you will be asked to consent to the processing and transfers of your Personal Information as set forth in this Privacy Policy. If you would prefer that we don't collect any Personal Information from you, please do not provide us with any such information.

Except as otherwise disclosed in this Privacy Policy, we will use the Personal Information you provide us through www.cathkidston.co.uk only for the purposes of processing your orders and responding to any comments or questions you have.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of www.cathkidston.co.uk, such as information regarding which of our pages are most popular and general website administration.
We may share or transfer Personal Information and non-personally identifiable information with or to our affiliates, licensees and partners to:

(a) enhance this Website

(b) assist in the development and design of similar sites run by our affiliates, licensees and partners

(c) enable them to undertake marketing activities on our behalf.

Such affiliates, licensees and partners may be located in countries both inside and outside the European Economic Area ("EEA"). Although countries outside the EEA may not require the same level of protection of Personal Information as countries within the EEA, we always demand that our affiliates, licensees and partners adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy. We will not sell or rent your Personal Information to third parties without your consent, except as disclosed in this Privacy Policy.

We may also use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information that they give. However, this decision may be reversed at any time by updating your profile n the "my account" page or by contacting our Customer Services Team on the following number 0845 026 2440 (open 9.00am to 6pm, Monday to Friday) or email welovetolisten@cathkidston.co.uk.

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

Sensitive information is not sought through this website. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.

We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections. If any of the information that you provided on registration changes, please update your records immediately by visiting the "my account" page or by contacting our Customer Services Team on the following number 0845 026 2440 (open 9.00am to 6pm, Monday to Friday) or email us welovetolisten@cathkidston.co.uk.

You can also request that your Personal Information is deleted from our systems at any time by emailing us at welovetolisten@cathkidston.co.uk.

Third parties

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists, webhosting companies, and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to your Personal Information if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside the European Economic Area ("EEA"). Although countries outside the EEA may not require the same level of protection of Personal Information as countries within the EEA, we always demand that third parties adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy.

Links

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

Security

We implement various security measures to protect the security of your Personal Information, both on line and off line. Your Personal Information will be stored at facilities located across the world and not necessarily within the EEA. If you have any questions about security at our Website, you can send an email to welovetolisten@cathkidston.co.uk.

Business transfers

As we continue to develop our business, we might sell certain of our assets or be sold. In such transactions, user information, including Personal Information, generally is one of the transferred business assets, and by submitting your Personal Information on the Website you agree that your Personal Information may be transferred to such parties in these circumstances.

Notification of changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your Personal Information will be based on the privacy policy in effect at the time the information is used. If the preceding sentence is deemed to violate applicable law, the privacy policy in effect at the time your Personal Information was collected will apply.

Data controller

The personal information you provide to us will be managed by the E-commerce Manager, Cath Kidston Ltd, Frestonia, 125-135 Freston Road, London W10 6TH. This Privacy Policy shall be construed in accordance with the laws of England and Wales.

Comments

We have taken great measures to ensure that your visit to our Website is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please email us at welovetolisten@cathkidston.co.uk.

Terms & Conditions (Issued June 2006)

Welcome to the "www.cathkidston.co.uk" website (the "Website") Terms and Conditions. Cath Kidston Ltd ("Cath Kidston", "we", "us" or "our") provides the services available on the Website. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agree to be bound by the Terms and Conditions.

About Cath Kidston

Cath Kidston is the supplier of the goods and our address is 2nd Floor, Frestonia, 125-135 Freston Road, London W10 6TH. Company registration number: 2808583. VAT registration number GB 974 9625 61.

Eligibility

To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under English law you must:

a) register to use the Website

b) be the holder of a valid debit/credit card

c) you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by contacting our Customer Services team on 08450 262 440 (open 9.00am to 6pm, Monday to Friday) or email welovetolisten@cathkidston.co.uk. Alternatively, if you are a registered customer you can update your details through the "my account" page.

d) you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use

Privacy

Please review our Privacy Policy, above, which explains our use of information you provide via the Website, so that you may understand our privacy practices.

Language

This contract shall be concluded in English.

Terms & Conditions

You place your order request for goods from the Website by clicking on the confirm order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

Once you have placed your order, we will send to you an acknowledgement providing you with a payment reference and the value of your order. This is not an order confirmation nor order acceptance from Cath Kidston.

Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Returns & Cancellations section of the website, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns & Cancellations Policy & Procedure.

If you require a VAT invoice, please contact us on 08450 262 440.

If you do require any information regarding your order(s) please contact Customer Services Team on the following number (open 9.00am to 8pm, Monday - Friday and Saturday - Sunday 10.00am to 4pm) 08450 262 440 or email welovetolisten@cathkidston.co.uk.

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. See Returns & Cancellations procedure.

By using the Website, you agree to keep your password and account details confidential, and to take all reasonable measures to prevent unauthorised access to your account. You are responsible for all actions that occur in relation to your account. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address you registered with. All the Personal Information that you provide will be held in accordance with the Privacy Policy.

Your account can be cancelled at any time by contacting Customer Services Team on the following number (open 9.00am to 8.00pm, Monday to Friday and Saturday and Sunday 10.00am to 4.00pm) 08450 262 440 or welovetolisten@cathkidston.co.uk.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy. (See above.)

All prices indicated for products available via the Website are inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus VAT and delivery charges as set out in the Delivery section of the Website. Payment can be made by any of the methods specified in the Payment section of this Website and payment will be debited and cleared from your account as set out in the Payment section of this Website.

You confirm that the credit or debit card that is being used is yours.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

Risk in the goods will pass to you on delivery to you.

We will deliver the goods in accordance with the delivery option selected by you during the order process.

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more deliveries.

Cath Kidston does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:

a) exercise your rejection of faulty or damaged goods

b) address any intended cancellation or complaints to the correct place of business

Upon receipt of the goods you must inspect the goods and you will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns & Cancellations Procedures. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact our Customer Services Team on 08450 262 440 (open 9.00am - 6pm, Monday to Friday) or email welovetolisten@cathkidston.co.uk.

Please note that you may cancel this contract if you give us notice by telephone or by email at any time before the expiry of a period of 7 working days beginning with the day after the day of delivery of the goods.

Your statutory rights are not affected.

If you wish to complain about any matter in respect of the goods please contact Customer Services Team on the following number (open 9.00am - 6pm, Monday to Friday) +44 (0)8450 262 440 or mail welovetolisten@cathkidston.co.uk.

We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples that you receive from us.

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the "Content") is the property of Cath Kidston, our affiliates, our partners or our licensors, and is protected by UK and international copyright laws.

The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of Cath Kidston, our affiliates, our licensors or our partners, in the UK, United States and other countries, and are protected by UK and international trade mark laws. All other Trade Marks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Except as set forth in the limited licence below, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

We grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Website. Please note that you may not frame or utilise framing techniques to enclose the Website or any portion thereof without our prior written consent.

The limited licence set forth in this section does not include the right to:

1. modify or download the Website or its contents (except caching or as necessary to view content)

2. make any use of the Website or its Content other than personal use

3. create any derivative work based upon either the Website or its Content

4. collect account information for the benefit of another party

5. use any meta tags or any other "hidden text" utilising our name or the Trade Marks without our express written consent

6. use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website may:

a) link to, but not replicate, our Content

b) not imply that we are endorsing such website or its services or products

c) not misrepresent its relationship with us

d) not contain content that could be construed as distasteful, obscene, offensive or racist, and may contain only content appropriate for all ages

e) not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions

f) not use any trade mark without express written permission

g) not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link.

Any unauthorised use by you of the Website terminates the limited licence set forth in the above section without prejudice to any other remedy provided by applicable law.

We are not responsible for the content of any off-Website pages or any other websites linked to or from the website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offering of, off-Website ages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.

We welcome enquiries or feedback on the products you use or might like to purchase; however, it is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any enquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a non-exclusive, royalty-free, transferable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concept or know-how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from your claims to any rights in any Submission.

The Website is presented "as is". We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any

a) interruption of business

b) access delays or access interruptions to the Website

c) data non-delivery, mis-delivery, corruption, destruction or other modification

d) loss or damages of any sort incurred as a result of dealings with or the presence of off-Website links on the Website

e) computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlinks to or from third party websites

f) any inaccuracies, missions or misleading, false or deceptive statement in the content

g) events beyond our reasonable control

Further, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profit) related to the Website regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred pounds (£100.00). Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law.

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable legal fees, resulting from any third party claim, action, or demand resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable legal fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any goods from Cath Kidston shall be submitted to confidential arbitration in London, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in the English Courts, and your consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator's award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in London, and all applicable provisions of this shall apply.

You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any goods from Cath Kidston, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms and Conditions is held to be illegal, invalid or unenforceable in whole or in part, then these Terms and Conditions shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms and Conditions by Cath Kidston shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms and Conditions.

No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and Conditions and no course of dealing between the parties shall be construed as waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms and Conditions as regards any of the times, dates and/or periods mentioned herein.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

We reserve the right to change these Terms and Conditions at any time and we encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of our Terms and Conditions. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms and Conditions.

We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

We reserve the right to refuse to supply goods to any person for any reason whatsoever, to withdraw any goods from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any goods from this Website whether or not such goods have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

If you have any questions regarding these Terms and Conditions, please contact us by email at welovetolisten@cathkidston.co.uk.

Your use of this Website and any purchase by you of any goods from Cath Kidston shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.

Model Cancellation Instructions

Model Cancellation Form >

Right to cancel

You have the right to cancel this contract within 14 days from the day after the goods have been received without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods or, in the case of multiple goods under one order, when the last of the goods is similarly acquired.
To exercise the right to cancel, you must inform us Cath Kidston Ltd, 125 Freston Road, London W10 6TH 08450 262 440 orderenquiries@cathkidston.com of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the model cancellation form , but it is not obligatory. You can also electronically fill in and submit the model cancellation form or any other clear statement on our website www.cathkidston.com. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than—
(a) 14 days from the day you return any goods supplied, or provide evidence that you have returned them, or
(b) if there were no goods supplied,14 days from the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

GWP T's & C's

The small print: 1. You cannot use your discount in conjunction with any other discounts, offers or promotional codes. 2. You’ll get 15% off when you spend £50/€60/$80, (excluding gift cards and e-vouchers at CATHKIDSTON.COM by entering code TREAT14 at the checkout, or in-store when you present the email at the till point. 4. Discount is valid until midnight on 2nd October 2014. 5. There is no cash alternative and returned items will be refunded at the discounted price paid. 6. This offer cannot be used in conjunction with Student Discount. 7. This offer is not valid in our Outlet stores; Bicester Village, Kildare, Gunwharf Keys, St Neots. 8. Cath Kidston Ltd. reserves the right to cancel or change this offer at any time, amend the T’s & C’s or refuse an individual’s participation.

© 2014 Cath Kidston. All Rights Reserved