About Custom Cath

Styles

Your Custom Cath initials are embroidered onto your chosen piece in Centurion, a crisp classic font that our design team chose to pair perfectly with our hand-painted prints.

Thread Colour

We have a cheerful palette of thread colours for you to choose from, depending on what print and product you have selected to have personalised. You can opt for a more tonal, paired-back take by matching the thread colour to the ground of the print, of go for more of a pop by choosing a bold, contrasting thread. The preview will give you a good idea of how it will look, but please bear in mind that screens can be fickle and colours may differ.

Factory

We’ve partnered with Orchard Clothing, an independent British factory based in Redditch, long established in their embroidery service to deliver your personalised pieces. When you opt for Custom Cath across our curated collection of products, we wrap it up and pop it over to Orchard, where it’s meticulously stitched by their small but mighty team.

Monogramming

We can monogram up to three letters. But only letters. Unfortunately we don’t do symbols and numbers due to the space available for embroidery on each of the products.

Steps to order

Step 1 - Pick Your Product

Our embroidered monogramming is available across a curated collection of our products, including aprons, pyjamas, totes, baby gifting and wash bags. You can find which pieces you’re able to personalise, by looking out for our Custom Cath logo.

Step 2 - Choose your lettering

Type in the initials you want to be embroidered – you have up to three letters. Be careful to double check before you submit your order, as we’ll stitch exactly what you type.

Step 3 - Review & Order

Using our preview generator, you’ll be able to preview your Custom Cath before you order. This will give you an idea of the finished piece and a chance to check your letter and thread choices. Though please bear in mind that this is just a digital representation and that differences may occur in colour and finish as each embroidery is unique and depends on the fabric.

Step 4 - Your order is sent to the factory

Once your order has gone through, we send it to our partner factory, Orchard, based right here in Britain. Their small but mighty team are experts in embroidery (and incredibly speedy).

Step 5 - On its way

It then comes back to us so that we can ship it direct to you in one of our pretty, printed parcels to brighten up your day.

FAQs

Delivery

Delivery on Custom Cath products take a smidge longer than standard products, because of the time involved in sending them to our partner factory, having them embroidered and then ready to ship. Timings may vary, but on average, please expect it to add an additional 3-5 working days to your delivery time. (Important to bear in mind if ordering a special gift).

Refunds

Because it’s made just for you, we can’t offer refunds on Custom Cath products. If there’s an issue with quality, please contact our customer services team who will take care of you.

Cost

Our Custom Cath service has a fixed cost of £10 per item embroidered. A fuss-free round number. This is because no matter how big or small the product, the same level of craftsmanship, time and process goes into the embroidered monogramming.

What products can I custom?

Our embroidered monogramming is available across a curated collection of our products, including aprons, pyjamas, totes, baby gifting and wash bags. You can find which pieces you’re able to personalise, by looking out for our Custom Cath logo.

What if I’ve ordered a mix of products?

If you’ve got a mix of standard products and a custom Cath order in your basket, don’t worry, we won’t delay what we can send while waiting for your monogramming to be finished. We’ll send out your standard bits separately as soon as possible and follow up with your Custom Cath when it’s finished and beautiful.